But you now can’t afford nor need all of the services of an executive suite or serviced office. A virtual office is a good alternative which can save as much as 78% of the price of standard office services. Maybe you have experienced the following eventualities:

Where is your office? During your first sales meeting, you have convinced your prospect that you understand their wishes and you anticipate providing a solid suggestion of your answer to the issue. They like your private professionalism and your team appears as competent as the competition. Then they look down at your card and ask where is your office? All of a sudden you are on the defensive, only as large as your 10 X 8 home based office. You cant afford nor need to speculate in office space, but what are you able to do? A virtual office is a brilliant way to give a larger company presence. All of a sudden you are as big as a multi-story office building found in the status business districts of your town.

We do not deal with home run corporations. You can deliver the products or services the massive Fortune 100 company wants but they do not deal with a home run company. How are you able to prepare for your telephone and mail to be serviced with an address in the financial area? A virtual office is a brilliant way to give a status address for your work-at-home business.

Let’s hold the meeting at your office! You should host a team partnership or show meeting. Any gathering with over three or four folk attending generally needs the meeting to be moved out of the office and into the kitchen or living room. Such an informal environment takes away from the professionalism of the message you are delivering.

A virtual office facility will supply quality meeting room facilities at a cheap charge compared to hotel meeting room rates.

The availability and usage of white boards or audio-visual clobber to support the meeting activity could be limiting at your home based office. Parking could be hard to accommodate. You are going to need to provide bath room and probably libation or food service that means effort and time to prepare. Would not need your supervisor or prospect to see the mucky washing! A top-notch virtual office facility can supply the kit and facilities required for most any meeting or display, regularly these are offered at no extra cost with the meeting room charge.

A virtual office is a service supplied by many full serviced or executive suite suppliers. Generally they’ll offer Virtual office services with options so you purchase just the services you want to improve your business.

Examples of these packages are:

Virtual Office Address Only – Includes the usage of a renowned business address, receiving mail, handling and receiving cargos, signing for mail when permitted.

Full Virtual Office with Live Answering – Includes all features of the package above and live customized fone answering, including voicemail box with remote access.

Full Virtual Office with Live Answering and Meeting Room Time – Includes all features of the package above and meeting room time. Extra services ought to include mail forwarding to an external address or call forwarding to an external line ( home based office or mobile telephone ). A fast list of the features / benefits you should be expecting to find with a top quality

Virtual office supplier  – A respected address – High end recent reception area – Fully-equipped meeting rooms and common areas – Access to an organisation network to support your out of the town activities – Pro receptionist to welcome clients – Full executive and secretarial support services – Kitchens with complimentary libation service and snack machines. If you are keen on the economy and convenience of working out of your house but have faced the necessity to present a pro, business storefront you now know there’s an alternative choice to the conventional business office or executive suite lease options.

The Virtual office from an Executive Suite supplier is that alternative. In addition, if you find a rocketing need to host meeting or shows and wish to supply a more pro option outside your house or the area Starbucks and a private option than a hotel, you now know there’s a solution. The Virtual office from an Executive Suite supplier is that solution.

1. Start by making a list of all your employees and separate them up by their roles. Are you ordering workwear for just one department, such as the employees who are out performing physical tasks, or are you looking to get kit for the whole team?

2. What are your priorities when it comes to workwear? Would having your staff look more professional make a big difference to your company? Or are you more focused on making your clothing more practical to aid productivity? These decisions will help you determine what style of clothing you’d prefer.

3. Don’t forget about safety. This should always be a top priority, especially if your employees are involved in tough, manual jobs or hazardous conditions. Do your homework and make sure you’re fully brushed up on the legal requirements you need to meet.

4. As well as meeting legal requirements, talk to your team about any additional safety features that could be useful additions to the workwear. They may have insecurities over certain aspects of their job and, for example, may prefer better quality gloves or footwear than the basic legal specifications.

5. As well as safety, use your consultation with staff and ask about any additional features that might be useful to them. They perform their jobs and so better than anyone else what would make their tasks easier to perform. Extra pockets, for instance, could be a useful inclusion.

6. Keeping staff that work outdoors warm and dry will be important, so waterproof workwear, fleeces, bodywarmers and hats could all be important inclusions.

7. For staff that work indoors, you need to decide how formal you’d like their clothing to be. You pay prefer corporate work wear over polo shirts. If it’s the latter, you may want to also introduce hoodies or sweatshirts, so you employees will be warm enough.

8. For all workwear items, you need to decide on colours and styles. If you have a well-developed brand, you may want to keep everything consistent. That will give off a professional look to the business, both internally and externally where customers will come into contact with your staff.

9. As well as a consistent brand, it’s also sensible to include some company information on the workwear that will be seen by customers and potential customers. From the name of the business to phone numbers or website details, it could help secure further business.

10. Lastly, it’s important to get good value for your money. That doesn’t going cheap, as that’s likely to require numerous replacements and upset staff. Good value will be represented by good quality workwear that gets the most out of your team and will last for a long time.

So, if you’re ready to buy new work wear, it’s time to draw up your requirements and identify a workwear clothing specialist to help you place your order.

Xamax has a wide selection of workwear clothing to choose from, including hard wearing items and more formal attire that may need corporate embroidery, such as embroidered shirts.

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• How well do we keep our promises? This is a very important question because the answer will implicitly tell you how much they trust you. The more the customer trusts you, the more they will buy and the better your relationships will be.

• How flexible are we in meeting your special requirements? Every customer has special requirements, either large ones or small ones. No matter what the size, they are important to the customer. Whether or not you meet them will have an affect on your relationship with that customer.

• How well do we make an effort to understand your business operations and needs? It is very important that the customer knows how much effort you make especially for them. In their eyes, they are your only customer and expect to be treated that way. In your real world, they are one of many customers but they still require you to understand their business operation and their needs.

• How would you rate our service on a scale of 1 to 5? What we think about our service is important but what the customer thinks of our service is vital. It’s very hard to find out what they think unless we ask. How important is service? Excellent service will save you money because you will retain customers. If you have customers you are in the service business.

• Would you recommend us to your friends, relatives and business associates? Getting business through referrals is vital to the lifeblood of your organization. It is the cheapest and most effective way of getting new customers. If there are any barriers to people referring business to you, then you need to know what they are so you can remove them.

• On a scale of 1 to 5, how well do we help you to provide you with solutions? This is another important question because it will demonstrate how your customers perceive your business. The answers will also show you how to improve.

• What are the three changes that would make it easier for you to do business with us? You can really profit from the answer to this question because your customers will tell you where they think you can improve.

Thank you for reading my article. For much more information on this and related subjects go to my Resource Center. Here you will discover a wealth of resources, FREE downloads, ideas, information, reports, books and on-line training courses. Click here http://plmitchell.com/ (Updated daily)

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If used correctly, energisers, ice breakers, team games…whatever you want to call them… can bring fabulous value to your event and can even allow further learning as well as the more traditional energising benefits.

Here are 5 secrets to using them correctly.

Sell them to the group

Everyone needs a reason to do anything and super trainers are constantly selling or motivating their groups to learn and move onto the next part of their programme. Energisers need even more selling. The reason is that people have built in barriers towards energisers mainly due to their past experience and pre-conceptions. So how do we get around this, I’ll explain.

There’s a golden rule in selling when it comes to overcoming objections and this is to pre-empt the objection by building some patter in your sales presentation to eliminate the concern before it rears its head.

The same when selling the energiser. Clarify that the next 10 minutes will not only be beneficial to your energy levels and you getting to know the group, but I’ve built in some key messages to enable you to learn the key benefits of motivation or the 5 steps to cold calling, or whatever you’re teaching them.

Connect to the subject in mind

Always choose an energiser that links to the subject in mind. However tentative the link, it doesn’t really matter so long as the group get some value from the activity and not just ran around the room having a good time.

This is particularly important for pragmatist learners and learners high up the “food chain” in the organisation. Also describe that the active nature of the exercise will help them to learn.

Don’t even call them energisers or icebreakers as these have negative associations for many people, call it an activity designed to learn the topic.

Treat them like chocolate

My 14 year old son adores chocolate, laps it up and gorges on it whenever he has the opportunity. But even he can overdo it. Chocolate is tasty and fulfilling but too much of it will make you sick, just ask my son.

In the same way, too many energisers can make the group sick. Not physically, although this can happen, but mentally sick and tired of too many gimmicks. Beware the chocolate connection.

Use them to transition

Microsoft have been heavily criticised over the years for their PowerPoint software programme which some people adopt with all the bells and whistles available. They have text coming in from all over the place, sounds and ugly transitions between slides. But good PowerPoint users keep consistency in their transitions so the audience know when you’re moving onto another topic. And good presenters always announce or signpost when they’re transitioning.

In the same way you can use carefully thought through energisers to transition your topics. Perhaps choosing energisers that summarise key learnings at the end of a session or introduce key aspects at the beginning of the session. Energisers work well in this cause and provide consistency of approach.

Be clear of your aim

I’ve seen energisers being used at conferences or seminars where the trainer has obviously lifted the latest one from their book “101 Icebreakers” and have chosen it for no other reason than they liked it. That’s fine but unfortunately why they have such a bad reputation from business audiences. I’ll show you what I mean.

If you carefully think through what you’re trying to do with your group first, then choose an appropriate energiser, this strategy will help you achieve your aims of the entire day not just a spare 20 minutes of down-time or a filler after lunch.

By aims I mean, do you want the group to:

1. Be more energised physically?

2. Have their brains warmed up?

3. Slow them down for some intensive learning?

4. Individually energise them?

If we plot this on a good old fashioned management style graph we’ll end up with this.

You can see that the vertical line shows a low or high physical activity which I’ve called physicability, in other words how physical is the activity, a dial between using the brain or using the body. The horizontal, details a low or high amount of energising or energability. Do you want them to be energised or the opposite?

A low physical and low energising activity will slow the group down. This might be appropriate if they are just too wild. Most of my audiences are sales groups who naturally have a tendency to get overheated and sometimes we just need to calm them down for some serious learning or a sober message. An individual activity such as a serious and intelligent quiz where they write the answers down and pass to their neighbour for marking. You could link the questions to the subject, why not, or some other challenging quiz.

A low energy, high physical will give your group a slow burn. Nothing too adventurous but enough just to warm the group up a little. Your activity will be in teams and will involve some physical challenge but not too energetic such as the nail activity that gets them to stack as many 3 inch nails on top of one nail hammered into a piece of wood.

Moving over to high energising ability, you might want to ignite the brains of individuals not necessarily their bodies. Here you will opt for the high energising but low on physical such as the 10 Question Brit Quiz or the Premiership Football quiz, put them into teams and get the flipchart out for the “scores on the doors” marks. Buy some silly toys from the store which all let off different sounds so you can have quick fire rounds to energise. But don’t make them run around in Mike Read style. This is designed to ignite their brains.

Finally we have everyone’s favourite the high energising and high physical activity games. Liked by trainers but despised by most audiences, honest they are. But they can have the desired effect. Balloons, string, paper and blindfolds plus aplenty of space indoors or outdoors are the raw ingredients for hundreds of different games. Or you can spend thousands on pre bought activity games sold by many training organisations, ready to run out of the box.

Wrap up

Remember energisers are very useful and help you to achieve the aims of your workshop or conference. Put some time into thinking why you need them, connect them to your topic, sell them rigorously and you’ll never get the rumblings at the back of the room. “Oh no it’s the ice breaker!”

If used correctly, energisers, ice breakers, team games…whatever you want to call them… can bring fabulous value to your event and can even allow further learning as well as the more traditional energising benefits.

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It’s not like it was years ago when your supplier stopped in every month to restock your bandages and scalpels. With the Internet, you can order a $20,000 piece of equipment from a supplier without talking on the phone or golfing with a rep. The following questions pop into your head as you surf, email, call and analyze dozens of options for your next piece of medical equipment.

• Who is trustworthy?
• What are your expectations?
• How do you determine absolute value?
• When will it arrive?
• Etc.

Before you buy another device, review the questions below. You many not have all the answers from the first person you call or email, but you will be armed with a unique set of tools to week out companies you shouldn’t do business with.

Certainly, price will be an important factor, but don’t stop there. Value, delivery, reputation and a host of other considerations will determine if your medical buying experience is a good one.

1. Pricing: What model and manufacturer do you like? What is the manufacturer’s reputation? How do you know they provide a good quality product? Have you purchased from them before?

2. Type of Supplier: Some company’s will be classified as distributors, others wholesalers or retailers. The type of operation they run will not only determine the price you pay for your medical equipment, but the availability and speed with which you receive your product. Does your supplier ship from their warehouse or someone else’s?

3. Ease of Buying: After spending some time online, you will notice clear differences between easy to navigate websites and cumbersome ones. How easy is it to find what you need on a particular site? Is registration required before you look or before you purchase? Do you have to register at all? Do they have terms?

4. Guarantee: What is the return policy? Does the distributor offer a warranty? Is there a money-back guarantee on part or all of the order if you are not satisfied? What are the conditions? Do you need an RMA number?

5. Inventory: A well-stocked company should be able to offer a large supply of products. What does it mean to you if they are “out of stock?” Can you go elsewhere? Can you wait? Knowing the availability is critical.

6. Market: What is the difference between value and price? Most people tend to shop for price first, and then ask about the warranty, reputation and other qualities of a product. The challenge is, if price is looked at first, a high price may dissuade you from uncovering the true value of the product. Focus on the quality, features and benefits before zeroing in on price. If the quality or reputation isn’t there, the price won’t matter because you won’t be buying.

7. Customers Are Your Best Salespeople: Referrals may not be overly popular in the medical equipment industry. However, when customer service isn’t simply good, but exceptional, people tend to share their experience with others. Does your supplier return voicemails promptly? Do they answer their phone? Is live chat or email support available?

Lee Joseph is one of the Medical Equipment Pros with the best pricing in the industry.

1. Don’t give into the gossip- If you think you work for a bad company, odds are you are not the only one. The workplace is the worst place to overhear gossip and negativity. You don’t want to speak up because your coworkers might not want to talk to you anymore or think you will go to a supervisor and tell them what is going on. The best thing to do is ignore it. Gossip and negativity can make a bad situation seem worse and bring down your mood during office hours.

2. Usually, it’s all about the customer- Every business has a customer or client base that they have to satisfy with their services. When you don’t feel like doing your job for the company or your boss, try to do it for the client who needs you. They may not appreciate you directly, but they are happy they have someone to do stuff for them. Think about the other companies your company works with to do things. Aren’t you glad you don’t have all of that stuff to do too?

3. Look for another one- If you really hate your job that much, it’s time for a change. Brush off the old resume and send it to a few potential employers. This makes it much easier to deal with a bad job if you think you’ll have way out soon. You also never know when you’re going to go to an interview and see worse business practices at another company. I once interviewed at a place where the manager dipped and spit into a can several times while he was interviewing me. I almost had to stop the interview midway and leave I was so sick to my stomach.

4. Make a game out of it- Making each task a game can make the time pass quicker because you are entertaining yourself rather than working. Working on a proposal? Put a cute border around it until you have to print it for a fun filled typing experience. If your boss says something about the border, tell him you won’t really use it but it makes you focus harder on your work. They like hearing that sort of thing.

5. Always be polite and courteous- Even to your boss. Having coworkers who become more than acquaintances can make the job easier. If you end up getting fired or laid off, your coworkers are more inclined to give you a good reference for your next employer. Customers are more likely to stand up for you and take their business elsewhere if they know you as a good employee.

6. Do your best without killing yourself- Because that is all you can do, your best. There is no need to work yourself to death for a job you don’t like even in this economy.

7. In any situation, keep your cool- I once worked for a boss who had a reputation of getting employees so angry they would scream at her and get fired. That was how she controlled the people she did not like. She ended up firing me and tried to make me mad. She even told me I could have a shot at her, but I kept my cool. It’s best if you just don’t have anything else to do with the company and don’t tell other places you worked there. It’s very easy to bash them during an interview especially if a potential employer wants you to go into detail about your work there. Don’t burn your bridges and have as little against you as possible.

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Templates

Excel comes with a wide variety of templates, and tens of thousands more are available of the web. Here are a few that your janitorial business can put to good use:

Bidding — When it comes time to make your bid on a job, a businesslike template can give a professional air and attract attention to your bid.

Inspections — Walkthroughs of new client’s spaces are always critical to make sure you have a thorough understanding of what you need to do. A template that gives your employees a comprehensive list of questions to ask and things to observe will ensure that you know what every job consists of before you accept it.

Work Orders — Complementing the Inspections templates, getting an all-inclusive work order template that has every task that your employees are willing to do listed out in detail can help your client make sure that they’re taking full advantage of your services.

Safety Training — It’s not enough to have the MSDSs for all of your products handy; your employees all need to have basic safety training to ensure that they know what to do in common emergency situations. Excel templates can be used to create printable warning labels, track which employees have taken which safety classes, and more.

Marketing

Every startup business faces challenges when it comes to getting themselves in front of their potential customers. A few Excel tricks can make this a much easier process.

Direct Mail — Obtaining a list of local addresses is fairly simple, but hacking them all out onto envelopes can be a daunting and time-consuming task. But with an Excel spreadsheet of the relevant names, addresses, cities, and ZIP codes, a simple mail-merge with Word can create instant labels that can be printed directly onto the envelopes for a professional flair.

Online Advertising — Internet marketing is all about the keywords. Outsourcing to a professional to do the keyword research is smart, but make sure you get the results in a fully laid-out Excel spreadsheet, so you can sort by each variable and find the ones that meet your requirements in every category.

The Back End Excel spreadsheets can take care of much more than the financial paperwork in your back office.

Scheduling — Putting everyone’s availability and hours into a spreadsheet not only gives you the capacity to easily make sure that there are no gaps in your schedule, but also allows you to print off pretty charts of everyone’s hours for easy viewing.

Customer Tracking — Creating a questionnaire in Excel with drop-down menus for your employees to select options from allows you to put together a standardized and useful customer tracking method that can keep you up-to-date on each of the customer’s square footage, types of jobs done, and hours available.

Inventory — Excel has an often-overlooked ability to send an Email alert whenever a given cell’s value exceeds a given limit — which means that if you keep inventory on a shared Excel spreadsheet, when your employees report having used some of a given item, Excel can automatically remind you to purchase more of it.

Time Clocking — Akin to scheduling, but on the other side, time clocking with Ezcel can show you not only who was early, prompt, or late for their jobs, but it can also automatically provide you with an alert if an employee goes into overtime and provide you with payment data for any overtime that they do engage in.

Jen Morrison is a writer for LastMinuteTraining.ca. Canada’s largest online marketplace for training. They provide access to Excel training in Toronto and in most other major centers across Canada. In addition to Excel training you can find training for most software applications, technical training like ITIL Training and much more.

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1) I always want to stand out from the crowd. I never want to win a job because I am the lowest bidder. I want to win a paint job when I am the highest bidder. Why? Because they are buying from me because they believe I am the best.

2) When everyone else faxes, emails or mails their estimate, I hand deliver my estimate and only when both buying parties are present. I want them to sign when I am there, I don’t want to come back. When you fax, email or mail your estimate, anything you have said to the customer about your paint job gets forgotten; they spread the estimates on the table and the only thing they see is everyone’s number.

3) They only way that I do an estimate for a paint job is in two parts. The first time I come to look at the job is called the “Measure Call” for the exact reason that it is called that, just to measure.

Well not just to measure, but also to listen. I keep my mouth shut, I don’t sell for the same reason that I don’t fax or email my estimate, because when I walk out the door they may remember what I said but they won’t remember who said it. So if they ask me a question, I tell them I will answer everything when I bring the estimate back to them. This is a natural lead in to the “Sales Call”. If they ask me to mail, email or fax I gently tell them I don’t do my estimates that way.

4) The best place to sit down with them is either the kitchen table or the dining room table; the living room with sofa and arm chairs is the worst place.

5) This is when I answer their questions face to face. This is when I educate them (not sell them) as to the differences in paint jobs.

6) Prior to their signing I offer to take colorization software and show them what their job would look like with different color schemes, but not until they sign.

7) Never give them the paperwork until they agree to hire you. If you do give them the estimate they hire you they will use your estimate to compare other estimates against each others and your. They may even use tour estimate as a guideline and go back to a cheaper painter and ask them to do the same job as you describe in your estimate.

So why did I start this article with a quote from Ben Franklin? Because I know for a fact that 95% of the painters out there do not do these things, and that is why most painters rely on low bidding to get jobs, they are afraid to try something different. I can tell you that I didn’t start out with these ideas. I thought about things a lot. I took classes and I tried new things, not all of my trials worked, but I never stopped trying and learning new things.

Need to know how to estimate? Easy to use Painting Estimator Paint Estimator Want to know how to estimate a paint job? The Professional Painter.

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1. Take time to define your niche and target market because you can’t be all things to all people. You need to know what makes you and your products/services unique so you can position yourself as an expert within your niche. Then you must have a clearly defined market which you can describe in 1 short sentence. There is a lot of information available on the internet to help you do this. You can then ensure that the vast majority of your marketing efforts are targeted directly at your target market in order for it to be effective. For example, if your niche is career coaching and your target market is school leavers, then this is the area you should be focussing your marketing on.

The above 7 tips are just the tip of the iceberg from a new program (“Effective Marketing Strategies to Get You More Clients”) that I have recently developed in an attempt to demystify the sales and marketing process and help my clients succeed.

“We make a living by what we get, but we make a life by what we give.”

- Sir Winston Churchill

And now I would like to invite you to sign up to receive your free copies of my Inspirational Toolkit delivered direct to your inbox when you visit, http://www.power-to-change.eu.

For even more free advice and tips to help you put the fun and passion back into your working week please take the time to visit my blog, http://www.theinspirationalcoach.wordpress.com.

From Anne Galloway, “The Inspirational Coach” at power-to-change.

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Procrastination demoralizes us, it can stop us cold in our tracks, make us lose sleep and up-set our stomachs and hurt our jobs/businesses/and relationships. Since procrastination is actually a state of mind, it is something that we can do something about. Here are 7 procrastination busters for you to try.

1. Make a list each night of what needs to be done the next day. Try to keep the list for each day to only 3 tasks. You can have another longer list of all the items that you feel need to be done but you only focus on the top three ‘musts’ for each day. If you can get more than three done, go for more but at least you start with something manageable to focus on and complete.

2. Schedule your day. Break down your day into different scheduled times that you will work on a task. Examples: time for social media, time with a loved one, time for shopping, time for yourself, time for writing, time for paperwork, time for marketing, time for networking, time for calls, etc. Scheduling helps keep you focused and productive since you know you need to finish something within a certain time frame. If you are having problems doing a task, switch time slots but don’t get into a habit of this. Multi-tasking is not productive but if you are working in a schedule, you will be.

3. Break it down and take action. Every project is just many small actions strung together. What is the next small step that you can do to achieve your goal. Break your list into only 3 items for the day, and then break each item down into specific steps. Then put the actions you need to do for each step. Cross off each step as you complete it. By breaking things down into smaller steps and knowing exactly what step by step you should be doing keeps you focused and productive. By crossing off each step done, you have visually reinforced what you’ve done.

4. Take a break and re-boot. By making even a very small amount of progress on your dreaded task, you have done what once seemed impossible-you got started. Tackle the worst tasks during the day when you are at your best for those types of tasks.

Other ideas, include taking a break totally away from the task – do something fun, go outside, take a quick nap, meditate, etc. Getting ‘away’ from a dreaded task helps break its cycle and power in your mind. Re-boot your mind and get back on track.

5. Reach Out. Have a coach to call, a friend that can really help you, find a peer who understands what your pain is, look at your network list and find some peers. Getting outside input is critical and is usually effective on even the worst case of procrastination. Try having a deal with a peer on what you each will accomplish – peer pressure can be a wonderful thing.

6. Plan for it. What gets scheduled gets done. Planning can be in the form of templates, forms, using colored folders and notes that keep you organized but also in a planning and execution mode. Action is the key here, follow your plan with action steps you’ve written down and you won’t be so able to procrastinate.

7. Develop a listof Procrastination Busters that work for you. Example; when I start avoiding tasks that need to be done, I go do something creative – like write an article or create something new for the website. Doing something creative, for me, gets me back on track because I did something I enjoy so much. Discover and write down what your Busters are and actually keep them handy so when you’re in a funk, you just pull it out and will be on your way, quickly, towards being productive again.

Take stock of where or what you are procrastinating on, write them down and then go to your procrastination buster list of ways that usually work for you. You may find that some busters work best for specific situations for you and other busters will help overall. As soon as you notice you are procrastinating, pull out your procrastination busters and implement.

To prevent procrastination, see which busters you can employ into your daily habits!

Tonia Boterf -The Practical Expert